General Terms and Conditions

1. Delivery
SD&C will deliver all items in the shop to all customers in member states of the EU. SD&C will also deliver to international customers outside the EU member states, however the accessories will only be delivered in connection with orders of entire age simulation suits. When shipping to EU member states, normally a flat rate applies, when shipping to countries outside the EU, shipping costs are charged depending on the distance.

2. Prices
Unless otherwise indicated, all prices stated are the net price per unit not including VAT. VAT will not be charged on deliveries within Europe, if a EUID can be presented. Worldwide customers are responsible for their country’s import customs expenses. Prices declared in offers stay valid over price changes in catalogues or on webpages.

3. Transportation
SD&C insures deliveries along the transport route. If goods arrive damaged, they can be sent back. However, SD&C is not liable for damages as a result of a late shipment.

4. Changes
SD&C reserves the right to make product changes without prior notice. Should SD&C be unable to deliver certain individual components, we reserve the right to deliver a spare part item of the same value or we may turn down the order.

5. Use of the goods and liability
The goods are intended for commercial and institutional customers. When placing an order, the customer thus confirms that the goods will be used for commercial or institutional use. The user is responsible for using the goods properly. Commercial rental and loaning of the goods are prohibited. SD&C does not assume responsibility for any damage caused by the use of the simulation equipment.

6. Payment conditions
SD&C requests complete or partial payment prior to delivery. All goods remain the property of SD&C until completely paid. Invoices are immediately payable without deduction. In case of deviating agreements, the payment agreement printed on the invoice is valid.

7. Rentals
Rental times of Senior Suits are counted by days and do not include delivery times.

8. Cancellation
If a rental is cancelled two weeks before the agreed date or if a workshop or a supported event is cancelled shorter than 4 weeks before the agreed date, a cancellation fee of 25% may be charged.

9. Court of jurisdiction
Court of jurisdiction is Ingolstadt in Bavaria, Germany

10. Effectiveness
The terms and conditions of business shall become effective once an order is placed. Should one or more conditions be invalid, this shall not affect the overall validity. We cannot accept deviating conditions from the customer, even if we do not expressly object to them. Incidentally, the regulations from European legislation shall apply in their respective versions for all terms and conditions of business not covered in the terms and conditions. If in doubt of the translation, the German language version is valid.